At Net Reputation Global, we are committed to delivering high-quality Online Reputation Management services for both individuals and businesses. Your satisfaction and trust are extremely important to us.
Payment Terms
We require 100% advance payment before initiating any project. This ensures the timely allocation of resources and a focused approach tailored to your reputation goals.
Refund Eligibility
Our refund policy is designed to be fair and transparent. If we are unable to deliver the promised results as outlined in the initial project agreement, you will be eligible for a 100% refund of the total project fee.
Conditions for Refund
- The refund applies only when the agreed-upon deliverables are not achieved.
- Requests for a refund must be submitted in writing within 3 business days of the project’s starting date.
- Partial or full completion of deliverables may affect refund eligibility.
- Refunds are processed only to the original payment method.
Non-Refundable Situations
- Change of mind after the project has started.
- Delays caused by lack of cooperation or communication from the client.
- Services that have been successfully delivered as per the agreed scope.
Processing Time
Approved refunds will be processed within 1 to 5 business days after validation.