Optimizing Review Responses, Managing Staff Controversies, and Location-Based SEO
Pain Points
- Staff TikTok controversies going viral
- Menu/price inaccuracies on third-party sites
- “Revenge reviews” from declined refunds
Proprietary Systems
- Reputation Command Center: Unified dashboard for 120+ platforms
- Response Intelligence Engine: AI-assisted reply generation
- Competitor Vulnerability Analysis: Identifying rivals’ weaknesses
Key Performance Indicators
- 28% higher direct bookings via reputation optimization
- 19% staffing cost reduction through employer branding
- 42% faster recovery from health inspection reports
Premium Service Tier
- Michelin guide consultation
- Concierge reputation training
- Crisis food safety response